Written Communication vs. Face-to-Face – Assertive Language
Posted on April 16th, 2009, by Meggin McIntosh, Ph.D.
A question that came in from someone who downloaded the “Antioxidants for a Toxic Academic Work Environment” teleseminar sent in this question: I enjoyed your workshop, and felt validated in my approach when I heard your examples of assertiveness. I’d like to ask if I should use the “When you do X, I feel Y” [...]
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